The Leadership Practices Inventory ( Team LPI)
Leadership
Practices Inventory (LPI) LPI Deluxe Facilitator's Package
Top of page Workplace Issues & Diversity
15 Reproducible Activities for Reinforcing Business Ethics and Values
Peter Garber
R 1249.38
Delivery 3 - 4 weeks
In today's business climate, simply having an ethics policy in place isn't enough. You must continually keep ethics up front and center to avoid the ethical violations—and erosion of confidence—seen in corporate America today.
- Read more »
Top of page Customer Service
25 Reproducible Activities for Customer Service Excellence
Peter Garber
R 1249.38
Delivery 3 - 4 weeks
Make it easy for employees to provide great customer service with this collection of motivating and skill-building activities.
There's no need for a special training facility, no huge costs involved, or no prior training experience required. All you need is a group of employees who are committed to giving customers what they rightfully deserve—excellent service.
- Read more »
Top of page Communication & Presentation
25 Role Plays for Interpersonal Skills
350 pages
Teresa Williams
R 1187.50
Delivery 3 - 4 weeks
Role Plays cover
• Persuasion and influencing
• Fact finding and questioning
• Counseling
• Problem solving
• Assertiveness
• Negotiating
- Read more »
Top of page Sales & Negotiation
25 Role Plays to Teach Negotiation, Volume 2
160 pages
Ira Asherman & Sandy Asherman
R 1249.38
Delivery 3 - 4 weeks
Updated with 25 new role plays not covered in the first volume, the latest edition of the popular 25 Role Plays to Teach Negotiation will inspire you to think and act like a negotiation expert.
- Read more »
Top of page Mentoring & Coaching
50 Activities for Developing Counseling Skills in Managers
296 pages
Roy Bailey
R 1749.38
Delivery 3 - 4 weeks
Comes complete with learning objectives, facilitator guidance, and reproducible materials.
- Read more »
Top of page Leadership & Management
50 Activities for Developing Management Skills, Volume 1
Leslie Rae
R 1749.38
Delivery 3 - 4 weeks
With the 50 Activities for Developing Management Skills titles you will save valuable hours in researching and developing new activities.
- Read more »
Top of page Leadership & Management
50 Activities for Developing Management Skills, Volume 2
Teresa Williams
R 1749.38
Delivery 3 - 4 weeks
Each volume includes carefully developed management training activities
- Read more »
Top of page Communication & Presentation
50 Activities for Developing People Skills
250 pages
Jacqueline Stewart & David Couper
R 1749.38
Delivery 3 - 4 weeks
Training Objectives
•Improve interpersonal skills
•Enhance management performance
•Create effective teams
•Improve communication within your organization
- Read more »
Top of page Communication & Presentation
50 Activities for Interpersonal Skills Training
430 pages
Sue Bishop & David Taylor
R 1749.50
Delivery 3 - 4 weeks
These active learning sessions cover vital people skills such as assertiveness, listening, decision
making, motivation, presentation skills, leadership, and teamwork. Each activity is fully reproducible, and all participant handouts and transparency masters are included.
- Read more »
Top of page Teams & Colaboration
50 Activities for
Collaborative Management
200 pages
Peter Garber
R 1749.38
Delivery 3 - 4 weeks
Organizations everywhere are facing the challenge of how to work more closely with one another. This collection of ready-to-use activities will help you better understand the concept of collaborative management—a term used to describe an ideal work environment where everyone is dedicated to achieving a common objective.
- Read more »
Top of page Mentoring & Coaching
500 Creative Classroom Techniques for Teachers and Trainers
300 pages
Marlene Caroselli
R 1749.38
Delivery 3 - 4 weeks
Make your teaching and their learning fun, fast-paced and functional. This toolkit of 500 tips and techniques is designed for trainers at all levels of experience who enjoy experimenting, discovering and evolving.
- Read more »
Top of page e-Learning
Blended eLearning
350 pages
Larry Bielawski and David Metcalf
R 499.38
Delivery 3 - 4 weeks
Integrating Knowledge, Performance Support and Online Learning— Enterprise-Class Edition
- Read more »
Top of page OD & Strategic Planning
Coaching Yourself to Leadership:
5 Key Strategies for Becoming an Integrated Leader
200 pages
Ginny O'Brien
R 249.38
Delivery 3 - 4 weeks
What would happen if a respected business coach gave you a new model for leadership that could help you achieve the happiness, productivity and fulfillment at work you so desire? It would change your life.
- Read more »
Top of page Learning Profile Assessments
Customer Service Skills Profile - Facilitator's Guide
HRD Press
R 1249.38
Delivery 3 - 4 weeks
Top of page Learning Profile Assessments
Customer Service Skills Profile - Paper Assessment / Pack of 5
HRD Press
R 560.00
Delivery 3 - 4 weeks
Top of page Training & Development
Developing Employee Capital: Setting the Stage for Life-long Learning
250 pages
David Kalamas & Joan Kalamas
R 311.88
Delivery 3 - 4 weeks
Ready to take the next step in employee development? This innovative book provides guidelines for helping managers create work environments where employees can develop themselves, without a great deal of direction.
- Read more »
Top of page Training & Development
Development Styles
Roelf Woldring
R 937.5
Delivery 3 - 4 weeks
Development Styles is a self-assessment and workbook that explores the kinds of professional development activities that best match your learning style.
- Read more »
Top of page Workplace Issues & Diversity
Framed!
Solve an Intriguing Mystery and Master How to Make Smart Choices
280 pages
Hari Singh, Ph.D.
R 311.86
Delivery 3 - 4 weeks
In this unique book, Dr. Hari Singh—a noted business professor— uses an engrossing fictional setting to make the concepts of decision-making interesting and easy-to-absorb.
- Read more »
Top of page Leadership & Management
Gathering and Using Information
Roelf Woldring
R 937.50
Delivery 3 - 4 weeks
Gathering and Using Information is a self-assessment and workbook that explores how you behave as you process information at work.
- Read more »
Top of page Learning Profile Assessments
Generational Style Assessment - Paper Assessment / Pack of 5
HRD Press
R 560.00
Delivery 3 - 4 weeks
Top of page Leadership & Management
Guide® to Motivating Employees
128 pages
Shawn Doyle
R 136.88
Delivery 3 - 4 weeks
Hundreds of reports and statistics prove that a motivating workplace is essential to the success of an organization. This practical guide concisely outlines the steps to creating and maintaining a fun, energized, and highly
motivating work environment where employees
want to work—and stay.
- Read more »
Top of page Human Resources
INSIGHT Inventory -
Understanding Yourself and Others - Revised Version!
Patrick Handley, Ph.D.
R 999.38
Delivery 3 - 4 weeks
In just 20 minutes participants can complete the INSIGHT Inventory and begin bridging communication gaps that are costing your company a fortune.
- Read more »
Top of page Human Resources
INSIGHT Inventory -
Understanding Yourself and Others - Revised Version!
Patrick Handley, Ph.D.
R 746.88
Delivery 3 - 4 weeks
In just 20 minutes participants can complete the INSIGHT Inventory and begin bridging communication gaps that are costing your company a fortune.
- Read more »
Top of page Human Resources
INSIGHT Inventory -
Understanding Yourself and Others - Revised Version!
Patrick Handley, Ph.D.
R 3687.50
Delivery 3 - 4 weeks
In just 20 minutes participants can complete the INSIGHT Inventory and begin bridging communication gaps that are costing your company a fortune.
- Read more »
Top of page Training & Development
Job Aids for Everyone: A Step-by-Step Guide to Creating Job and Task Aids
100 pages
Charlotte Long
R 311.88
Delivery 3 - 4 weeks
Your new trainers don't know how to properly operate the VCR and monitor.. .your employees don't know how to use a preferred conference call vendor.. .your middle managers fail to consistently report their employees' overtime.
- Read more »
Top of page Leadership & Management
Leader's
Communication Toolkit: How to Select the Right Communication Tool
100 pages
Becky Stewart-Gross, Ph.D.
R 311.88
Delivery 3 - 4 weeks
A practical guide for
21st century business leaders
- Read more »
Top of page Leadership & Management
Leadership Lessons from Dad
80 pages
R 621.88
Delivery 3 - 4 weeks
Father Always Knows Best
- Read more »
Top of page Leadership & Management
Leadership Lessons from Mom
80 pages
R 621.88
Delivery 3 - 4 weeks
Listen to your Mother's Advice
- Read more »
Top of page Leadership & Management
Leadership Lessons from Professional Football
96 pages
Peter Garber
R 621.88
Delivery 3 - 4 weeks
Championship Wisdom from Super Bowl Champions
- Read more »
Top of page e-Learning
Learning Points: 100 Actions and Activities for E-Communications Excellence
136 pages
Peter Garber
R 436.88
Delivery 3 - 4 weeks
Today's information age presents new and bewildering communication challenges for both organizations and employees.
- Read more »
Top of page Customer Service
Learning Points: 100 Activities and Actions for Customer Service Excellence
Peter Garber
R 436.88
Delivery 3 - 4 weeks
In our increasingly competitive business world, it is becoming more and more important to provide the best possible service to customers. Your customer service representatives are in a unique position to
keep your customers happy and coming back.
- Read more »
Top of page Customer Service
Learning Points: 80 Activities and Actions for Call Center Service Excellence
Peter Garber
R 436.98
Delivery 3 - 4 weeks
Organizations with call centers are on the cutting-edge of an exciting and dynamic technological revolution that is taking place in customer service today.
- Read more »
Top of page Leadership & Management
Making Decisions
Roelf Woldring
R 937.50
Delivery 3 - 4 weeks
Making Decisions is a self-assessment and workbook that explores how you behave when you make decisions by yourself and with others.
- Read more »
Top of page Leadership & Management
Management Styles Questionnaire - Assessment
Team Publications/ HRD Press
R 496.88
Delivery 3 - 4 weeks
Unleash a motivation model as powerful today as it was over 40 years ago
- Read more »
Top of page Leadership & Management
Management Styles Questionnaire - Facilitator's Guide
Team Publications/ HRD Press
R 624.38
Delivery 3 - 4 weeks
Unleash a motivation model as powerful today as it was over 40 years ago
- Read more »
Top of page Workplace Issues & Diversity
Manager's Pocket Guide to Dealing with Conflict
128 pages
Lois B. Hart, Ed.D.
R 161.88
Delivery 3 - 4 weeks
Conflict causes stress, low morale, and decreased productivity.
Readers will learn how to recognize patterns of conflict, identify
causes of conflict, prevent conflicts from developing, and apply
conflict resolution techniques.
- Read more »
Top of page Leadership & Management
Managing the Knowledge Culture
300 pages
Philip Robert Harris, Ph.D.
R 499.38
Delivery 3 - 4 weeks
A Guide for Human Resource Professionals and Managers on the 21st Century Workplace
- Read more »
Top of page Workplace Issues & Diversity
mLearning
Mobile Learning and Performance in the Palm of Your Hand
160 pages
David S. Metcalf, Ph.D. with John De Marco
R 249.38
Delivery 3 - 4 weeks
The next time you're on the road, stuck in an airport or waiting in line, don't allow your valuable time to be wasted by circumstances you can't control. Turn on your PDA, smart phone or wireless connection and use those "stolen moments" to learn.
- Read more »
Top of page Communication & Presentation
Relating Styles
Roelf Woldring
R 937.50
Delivery 3 - 4 weeks
Relating Styles is a self-assessment and workbook that explores the communication and decision-making patterns you bring into a relationship. It could be a business relationship or a life partnership between you and someone of the same or opposite sex.
- Read more »
Top of page Training & Development
RoadMaps - Creating Effective Written Action Plans
Package
R 8687.50
Delivery 3 - 4 weeks
A written plan is a valuable personal and professional tool.
- Read more »
Top of page Training & Development
RoadMaps - Creating Effective Written Action Plans
Pack of 10
R 493.75
Delivery 3 - 4 weeks
A written plan is a valuable personal and professional tool.
- Read more »
Top of page Human Resources
Situational Performance Improvement
200 pages
David Kalamas & Joan Kalamas
R 311.88
Delivery 3 - 4 weeks
Any organization—whether large or small—will greatly benefit from the practical performance improvement model found in Situational Performance Improvement.
- Read more »
Top of page Workplace Issues & Diversity
Stories They Will Remember
180 pages
Rose Sloat and Darryl Doane
R 249.38
Delivery 3 - 4 weeks
Have you ever needed just the right story to drive home your message in a speech, presentation, training session or meeting?
Then this book is for you.
- Read more »
Top of page Leadership & Management
Strategic Leadership Type Indicator (SLTi)
Alexander Hiam
R 6187.50
Delivery 3 - 4 weeks
A new approach to systematically managing and motivating your employee's performance.
- Read more »
Top of page Leadership & Management
Strategic Leadership Type Indicator (SLTi) - 360 - Degree Feedback Profile
Alexander Hiam
R 934.38
Delivery 3 - 4 weeks
Here's a great way for your leaders to gather feedback from sources all around them and learn to work better with their supervisor, peers, and direct reports
- Read more »
Top of page Leadership & Management
Strategic Leadership Type Indicator (SLTi) - Assessment only
Alexander Hiam
R 621.88
Delivery 3 - 4 weeks
A new approach to systematically managing and motivating your employee's performance.
- Read more »
Top of page Leadership & Management
Strategic Leadership Type Indicator (SLTi) - Assessment with 16 pp booklet
Alexander Hiam
R 934.38
Delivery 3 - 4 weeks
A new approach to systematically managing and motivating your employee's performance.
- Read more »
Top of page Leadership & Management
Strategic Leadership Type Indicator (SLTi) - Facilitator's Manual and Video
Alexander Hiam
R 12437.50
Delivery 3 - 4 weeks
A new approach to systematically managing and motivating your employee's performance.
- Read more »
Top of page Leadership & Management
Strategic Leadership Type Indicator (SLTi) - Participant's Workbook
Alexander Hiam
R 249.38
Delivery 3 - 4 weeks
A new approach to systematically managing and motivating your employee's performance.
- Read more »
Top of page Leadership & Management
Strategic Leadership Type Indicator (SLTi) Video Program
Alexander Hiam
R 8687.50
Delivery 3 - 4 weeks
The expertly produced video consistently gains high marks from trainers and managers who say it presents strategic leadership in a way everyone can relate because:
- Read more »
Top of page Leadership & Management
Strategic Leadership Type Indicator (SLTi) Video Program
Alexander Hiam
R 12437.50
Delivery 3 - 4 weeks
The expertly produced video consistently gains high marks from trainers and managers who say it presents strategic leadership in a way everyone can relate because:
- Read more »
Top of page Leadership & Management
Strategic Leadership
Three-Day Curriculum & License Option
R 6187.50
Delivery 3 - 4 weeks
A comprehensive three-day curriculum designed to provide leaders the experiential learning practice necessary to fully master the appropriate use of four leadership strategies:
• Relate
• Coach
• Delegate
• Instruct
- Read more »
Top of page Leadership & Management
Strategic Leadership
Three-Day Curriculum & License Option - Additional Participant Coursebook
R 1875.00
Delivery 3 - 4 weeks
A comprehensive three-day curriculum designed to provide leaders the experiential learning practice necessary to fully master the appropriate use of four leadership strategies:
• Relate
• Coach
• Delegate
• Instruct
- Read more »
Top of page Leadership & Management
Structuring Personal Activity
Roelf Woldring
R 937.50
Delivery 3 - 4 weeks
Structuring Personal Activity is a self-assessment and workbook that explores the way you structure your own work activity and the activities you do with others.
- Read more »
Top of page Customer Service
Superior Client Service for Financial Institutions - Coaching Handbook
24 pages
David Oriskill
R 624.38
Delivery 3 - 4 weeks
Give your service personnel the cutting-edge skills they need to move their phone performance from "good" to "superior."
- Read more »
Top of page Customer Service
Superior Client Service for Financial Institutions - Multimedia CD
David Oriskill
R 249.38
Delivery 3 - 4 weeks
Give your service personnel the cutting-edge skills they need to move their phone performance from "good" to "superior."
- Read more »
Top of page Customer Service
Superior Client Service for Financial Institutions - Participant's Booklet
60 pages
David Oriskill
R 624.38
Delivery 3 - 4 weeks
Give your service personnel the cutting-edge skills they need to move their phone performance from "good" to "superior."
- Read more »
Top of page Customer Service
Superior Client Service for Financial Institutions - Trainer's Package
David Oriskill
R 4999.38
Delivery 3 - 4 weeks
Give your service personnel the cutting-edge skills they need to move their phone performance from "good" to "superior."
- Read more »
Top of page Communication & Presentation
Survival Writing for Business
150 pages
Steve Gladis, Ph.D.
R 186.88
Delivery 3 - 4 weeks
To write well, you need to keep it clear and concise. But for many who struggle with writing reports, memos, e-mails, and other necessary correspondence on the job, that's easier said than done.
This no-nonsense book is a virtual lifeline to writing success.
- Read more »
Top of page Human Resources
Teaming Up with INSIGHT
Patrick Handley, Ph.D.
R 996.88
Delivery 3 - 4 weeks
The newest addition to the best-selling INSIGHT Inventory product line is Teaming Up with INSIGHT. Using all of the tried and trusted knowledge gained by using the INSIGHT Inventory,
this team focused product is dedicated to evaluating and improving vital group communication.
- Read more »
Top of page OD & Strategic Planning
The Change Management Readiness Survey
Patrick Sanaghan,
Larry Goldstein, & Avik Roy
R 937.50
Delivery 3 - 4 weeks
How can you ensure that the major organizational change you are planning—to your structure, strategy, operations, production, or culture—will be successful?
- Read more »
Top of page Leadership & Management
The Competent Supervisor
Questionnaire
Dr. Jon Warner
R 496.88
Delivery 3 - 4 weeks
Today's supervisors face far greater challenges than any of their predecessors. The good news is that they need master only five basic skills to excel in their roles and progress to higher levels of responsibility.
- Read more »
Top of page Training & Development
The Employee Development DVD Series
R 6250.00
Delivery 3 - 4 weeks
Introducing The Employee Development DVD Series, a series of complete multimedia workshops that will prepare your employees to meet the demands of today's workplace with skill and confidence. Each module can be delivered in a freestanding, half-day workshop or as a self-study course.
- Read more »
Top of page Training & Development
The Employee Development DVD Series - Communicating With Others
R 874.38
Delivery 3 - 4 weeks
Learning Objectives:
• Learn to make decisions about the use of nonverbal communication
• Learn to analyze the impact of personal values on communication
• Learn techniques for dealing with emotion— yours and others'
• Learn how to change inappropriate speech habits
• Learn to listen effectively
- Read more »
Top of page Training & Development
The Employee Development DVD Series - How to Receive Work Assignments
R 874.38
Delivery 3 - 4 weeks
Learning Objectives:
• Learn to obtain objectives, purpose, and necessary details of a new assignment
• Learn to offer ideas and suggestions for accomplishing work assignments efficiently
• Learn to set follow-up procedures for assignments
• Learn to summarize assignments accurately to
ensure proper understanding of the project
- Read more »
Top of page Training & Development
The Employee Development DVD Series - It's Your Career
R 874.38
Delivery 3 - 4 weeks
Learning Objectives:
• Learn to accept responsibility for your own growth and development within the organization
• Learn to determine your own career goals and interests
• Learn to create an action plan for future goals
• Learn to prepare for and participate in career
counseling with your manager
- Read more »
Top of page Training & Development
The Employee Development DVD Series - Managing Your Time
R 874.38
Delivery 3 - 4 weeks
Learning Objectives:
• Learn to accept responsibility for managing your own time
• Learn to prioritize important tasks over "urgent" ones
• Learn to utilize a time log to make time management decisions
• Learn to implement daily and long-range
planning
- Read more »
Top of page Training & Development
The Employee Development DVD Series - Meeting Change Creatively
R 874.38
Delivery 3 - 4 weeks
Learning Objectives:
• Learn to utilize a seven-step model to manage change
• Learn the external causes of change
• Learn to identify the benefits of change
• Learn the internal causes of change
• Learn to effectively use your leaders in managing change
- Read more »
Top of page Training & Development
The Employee Development DVD Series - Moving From Criticism to Feedback
R 874.38
Delivery 3 - 4 weeks
Learning Objectives:
• Learn to state opinions in a way that is appropriate in an organizational setting
• Learn to clearly and concisely state the reasons for giving feedback
• Learn to give feedback confidently and tactfully
• Learn to receive criticism and turn it into constructive feedback
- Read more »
Top of page Training & Development
The Employee Development DVD Series - Solving Problems Together
R 874.38
Delivery 3 - 4 weeks
Learning Objectives:
• Learn the concepts of "situation analysis" and "visibility"
• Learn the process for breaking complex problems into manageable pieces
- Read more »
Top of page Training & Development
The Employee Development DVD Series - Team Skills for Meeting Together
R 874.38
Delivery 3 - 4 weeks
Learning Objectives:
• Learn to use the four basic skills that build trust
• Learn the roles and responsibilities of team meeting members
• Learn the definitions of consensus and consensus management
• Learn to utilize a five-step process for
successful meetings
- Read more »
Top of page Training & Development
The Employee Development DVD Series - The Attitude Opportunity
R 874.38
Delivery 3 - 4 weeks
Learning Objectives:
• Learn to write a description of an attitude opportunity in yourself or others
• Learn to analyze the cause (s) of attitude problems
• Learn to develop plans to monitor progress toward changing attitudes
• Learn how to determine reward systems for
positive changes
- Read more »
Top of page Training & Development
The Employee Development DVD Series - Working Effectively With Others
R 874.38
Delivery 3 - 4 weeks
Learning Objectives:
• Learn how to confront others on sensitive issues
• Learn how to receive both positive and negative feedback
• Learn how to communicate persuasively with others
- Read more »
Top of page Sales & Negotiation
The Everyday
Negotiator:
50 Practical Tactics
for Work and Life
250 pages
Michael R. Carrell & Christina Heavrin
R 311.88
Delivery 3 - 4 weeks
Never again pay the sticker price, accept what is given or engage in an unproductive argument—when you could negotiate the outcome you really want.
- Read more »
Top of page Leadership & Management
The Generational Style Assessment
Dr. Jon Warner & Anne Sandberg
R 496.88
Delivery 3 - 4 weeks
Chances are, you've struggled with someone older—or younger—who just doesn't see things your way.
- Read more »
Top of page Profile Assessments
The HRD Press DISCStyles Assessment - Online DISCStyles
HRD Press
R 749.38
Delivery 3 - 4 weeks
DISCStyles is the premier behavioral style assessment available today. The goal of DISCStyles is to understand personal chemistry and enhance relationships. Once you know your own personality and behavioral style characteristics, it will be easy to see what drives those around you and your options for dealing with them more successfully.
- Read more »
Top of page Profile Assessments
The HRD Press DISCStyles Assessment - Paper-based DISCStyles
HRD Press
R 937.50
Delivery 3 - 4 weeks
The HRD Press DISCStyles assessment has been crafted specifically to assist organizations in understanding how behaviors impact the success of their employees—and how it all links to the bottom line.
- Read more »
Top of page Leadership & Management
The Leadership Lexicon
220 pages
Rick Bellingham, Ed.D. & William O'Brien, Ph.D.
R 374.38
Delivery 3 - 4 weeks
This handbook is perfect for busy leaders with little time on the job to devote to improving their effectiveness. It's packed with concrete behaviors for becoming the type of leader others follow—more than 500 skills and 1,500 actionable suggestions that can be put to use immediately.
- Read more »
Top of page Leadership & Management
The Manager’s Pocket Guide to Generation X
102 pages
Bruce Tulgan
R 161.88
Delivery 3 - 4 weeks
The Manager’s Pocket Guide to Generation X explains in simple terms
what makes Gen X employees different, and outlines how you can put
their unique skills and characteristics to work on behalf of your
organization.
- Read more »
Top of page Leadership & Management
The Manager’s Pocket Guide to Motivating
Employees
128 pages
Shawn Doyle
R 161.88
Delivery 3 - 4 weeks
The Manager’s Pocket Guide to Motivating Employees is for you.
The book inspires managers to accept their responsibility to foster
motivation in the workplace. And it makes what they need to do to
fulfill their important role simple and understandable.
You’ll discover proven tips for creating an environment which fosters
motivation, including how to:
• Hire motivated people
• Convey the goals of your organization and how employees fit into the
big picture
• Generate enthusiasm throughout your staff
• Set expectations and provide opportunities for growth
• Guide and direct employees so they know where they are headed
• Understand what really motivates people
• Reward and recognize employees for their efforts
• Relieve pressure and find balance
It doesn’t matter whether you are motivating a lackluster existing team
or a new team. This guide—along with the action plans, tools, and
worksheets included—will help you take immediate action and make a
powerful and lasting impact.
- Read more »
Top of page Human Resources
The Manager’s Pocket Guide to
Career Skills for the New Economy
135 pages
Bruce Tulgan
R 161.88
Delivery 3 - 4 weeks
Career Skills for the New Economy will show you how to create your
own success through best practices that come directly from the real
strategies of real people who are succeeding on their own terms.
- Read more »
Top of page Leadership & Management
The Manager’s Pocket Guide to
Corporate Culture Change
190 pages
Richard Bellingham, Ed.D.
R 161.88
Delivery 3 - 4 weeks
Top of page e-Learning
The Manager’s Pocket Guide to
eCommunication
140 pages
Laurie K. Benson
R 161.88
Delivery 3 - 4 weeks
This book provides guidelines for
communicating effectively through e-mail and voice mail, suggestions
for getting the most out of your conference calls and videoconferences,
and creative and practical suggestions for communicating with,
building, and managing your virtual team.
- Read more »
Top of page Leadership & Management
The Manager’s Pocket Guide to
Effective Meetings
188 pages
Steve Kaye, Ph.D.
R 161.88
Delivery 3 - 4 weeks
It includes structured activities that
keep everyone focused on your issues, practical techniques for dealing
with unproductive participants, and essential considerations for hightech
meetings.
- Read more »
Top of page Leadership & Management
The Manager’s Pocket Guide to
Leadership Skills
200 pages
Peter Stark & Jane Flaherty
R 161.88
Delivery 3 - 4 weeks
Written
for those who want to not only survive, but thrive in their leadership
role!
- Read more »
Top of page Leadership & Management
The Manager’s Pocket Guide to
Managing Generation Y
105 pages
Carolyn A. Martin, Ph.D. & Bruce Tulgan
R 161.88
Delivery 3 - 4 weeks
Managing Generation Y is for anyone who wants to become the
employer of choice for this cohort of young adults born 1978 and after.
Learn what to expect from Yers, as well as what they expect from you.
Discover the Gen Y traits that pose the greatest challenges to managers,
as well as the best practices you can implement now to keep these
upbeat, techno-savvy workers focused and motivated.
- Read more »
Top of page Leadership & Management
The Manager’s Pocket Guide to
Managing the Generation Mix
121 pages
Carolyn A. Martin, Ph.D., & Bruce Tulgan
R 161.88
Delivery 3 - 4 weeks
The fact is, generational conflicts are not merely a matter of “young
versus old.” They mirror the critical business issues every organization
is facing as it transitions from the workplace of the past to that of the
future.
Packed with best practices for fostering intergenerational understanding
and improving teamwork among age-diverse employees, Managing the
Generation Mix will help you place your multi-generational team on the
course to collaboration.
- Read more »
Top of page Leadership & Management
The Manager’s Pocket Guide to
Spiritual Leadership
144 pages
Richard Bellingham, Ed.D. & Julie Meek, DNS
R 161.88
Delivery 3 - 4 weeks
Leadership will need to attend to our source of enthusiasm and
inspiration—our soul. A new style of leadership is required, one that
makes collaboration, empowerment, and innovation possible.
- Read more »
Top of page Leadership & Management
The Manager’s Pocket Guide to
Training
R 161.88
Delivery 3 - 4 weeks
Each guide covers an important topic such as
mentoring, creativity; or knowledge management, or
presents a contemporary treatment of enduring
issues.such as conflict resolution, performance
management, and sexual harassment. Checklists, job
aids, and other learning tools are included in each
volume.
- Read more »
Top of page Leadership & Management
The Manager’s Pocket Guide to
Using Consultants
R 161.88
Delivery 3 - 4 weeks
Each guide covers an important topic such as
mentoring, creativity; or knowledge management, or
presents a contemporary treatment of enduring
issues.such as conflict resolution, performance
management, and sexual harassment. Checklists, job
aids, and other learning tools are included in each
volume.
- Read more »
Top of page Workplace Issues & Diversity
The Manager's Pocket Guide® to Diversity Management
190 pages
Dr. Edward E. Hubbard
R 161.88
Delivery 3 - 4 weeks
This guide will teach you the skills required to effectively manage a diverse workplace—not because it's the "right thing to do" or your organization requires it. But because it is good for business.
- Read more »
Top of page OD & Strategic Planning
The Meeting Spectrum: An Advanced Guide for Meeting Professionals, 2nd Edition
400 pages
Rudy R. Wright & E. J. Siwek
R 499.38
Delivery 3 - 4 weeks
Updated to include coverage of the latest in meeting technology, the second edition of the acclaimed reference for meeting planners is more comprehensive—and useful—than ever.
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Top of page e-Learning
The Power of eCommunication
130 pages
Laurie K. Benson
R 168.88
Delivery 3 - 4 weeks
A comprehensive guide for using e-mail, voice mail, instant messaging, conference calls, and Web conferences
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Top of page Leadership & Management
The Process-Based Organization
300 pages
Gustavo Crosetto & Jorge Macazaga
R 374.38
Delivery 3 - 4 weeks
This book uses a fascinating, story-telling approach to provide a clear overview of a process-based
organization and the many benefits it can bring manufacturers.
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Top of page Human Resources
The Psychological Type Indicator (PTI)
The Test Agency
R 937.50
Delivery 3 - 4 weeks
The Psychological Type Indicator (PTI) is a carefully crafted personality measure that is designed to give individuals guidance about their psychological type using the scales first presented by Carl Jung.
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Top of page Human Resources
The Psychological Type Indicator (PTI)
The Test Agency
R 624.38
Delivery 3 - 4 weeks
The Psychological Type Indicator (PTI) is a carefully crafted personality measure that is designed to give individuals guidance about their psychological type using the scales first presented by Carl Jung.
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Top of page Leadership & Management
The Starfish Files
112 pages
Alex Hiam
R 311.88
Delivery 3 - 4 weeks
One Leader's Account of Insight and Inspiration Under Duress
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Top of page Leadership & Management
The Strategic Leadership Game
R 1249.38
Delivery 3 - 4 weeks
The game consists of two rounds:
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Top of page Workplace Issues & Diversity
Thirty Seconds That Can Change Your Life - A Decision-Making Guide for Those Who Refuse to Be Mediocre
160 pages
Roger Kaufman, Ph.D.
R 249.38
Delivery 3 - 4 weeks
It takes only a single, 30-second decision to change your work or personal life for the better. Getting to that point is what is more complex. And getting there depends on the decisions you make and the context you use to make those decisions.
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Top of page e-Learning
Training Professionals' Web Design Toolkit -
Microsoft Office FrontPage® 2003
216 pages
Seung-Youn Chyung
R 1187.5
Delivery 3 - 4 weeks
If you want to design your own professional, dynamic Website to support training and performance in your organization, this is the resource you need—hands down.
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Top of page Workplace Issues & Diversity
Value-Centered Ethics
240 pages
Charles D. Kerns, Ph.D., MBA
R 311.88
Delivery 3 - 4 weeks
A Proactive System to Shape Ethical Behavior
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